The Client

Various Clients – from a key hospitality group to insurance to medical industry to retail .

The Engagement with ITO

ITO team with architecting experience worked with the client teams to understand the end goals of the digital upgrade. Based on the objectives -

    • ITO supported an accelerated design and development process
    • ITO helped define an innovative technology platform and UX that was flexible and scalable and easy to use incorporating real time content , across various touch points – web and mobile.

The Challenge

The clients needed upgrading to its entire digital chain – technology and process capabilities to enable a smooth and easy to use experience for its customers.

The challenges included -

    • Developing a cloud based infrastructure , supporting cross platform applications
    • Providing a rich and consistent content experience across platforms / multi channels which served as a digital marketing platform for their customers and improve self service capabilities .
    • Establishing real time communication to external sources

Value Delivered by ITO

ITO’s Support ensured –

    • Engaging and intuitive online interactions – cloud based - with consistent and seamless feel between web and mobile -
    • Ios , Android and desktop – multi browser support with response times for over 500 users within 3 secs real time .
    • Real time reporting for business critical transactions .

Why was ITO chosen by various clients

ITO’s Experience

ITO’s Professionals with close to 20 years in architecting and setting up Digital excellence.
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ITO’s Skills

ITO’s capabilities in architecting , Designing and developing across various technology platforms with proven Agile Methodologies.
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ITOs Team & Leadership

ITO ‘s ability to work with client teams and absorb their vision to come up flexible and scalable solutions and lead the client teams.
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ITO’s Value

ITO’s value in accelerating projects for in-time completion with complex systems.

The Reward

Today ITO is being recognized as a capable player in the Digital world – one who understands clients needs and delivers .