The Client
Various Clients – from a key hospitality group to insurance to medical industry to retail .
The Engagement with ITO
ITO team with architecting experience worked with the client teams to understand the end goals of the digital upgrade. Based on the objectives -
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- ITO supported an accelerated design and development process
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- ITO helped define an innovative technology platform and UX that was flexible and scalable and easy to use incorporating real time content , across various touch points – web and mobile.
- ITO supported an accelerated design and development process
- ITO helped define an innovative technology platform and UX that was flexible and scalable and easy to use incorporating real time content , across various touch points – web and mobile.
The Challenge
The clients needed upgrading to its entire digital chain – technology and process capabilities to enable a smooth and easy to use experience for its customers.
The challenges included -
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- Developing a cloud based infrastructure , supporting cross platform applications
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- Providing a rich and consistent content experience across platforms / multi channels which served as a digital marketing platform for their customers and improve self service capabilities .
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- Establishing real time communication to external sources
- Developing a cloud based infrastructure , supporting cross platform applications
- Providing a rich and consistent content experience across platforms / multi channels which served as a digital marketing platform for their customers and improve self service capabilities .
- Establishing real time communication to external sources
Value Delivered by ITO
ITO’s Support ensured –
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- Engaging and intuitive online interactions – cloud based - with consistent and seamless feel between web and mobile -
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- Ios , Android and desktop – multi browser support with response times for over 500 users within 3 secs real time .
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- Real time reporting for business critical transactions .
- Engaging and intuitive online interactions – cloud based - with consistent and seamless feel between web and mobile -
- Ios , Android and desktop – multi browser support with response times for over 500 users within 3 secs real time .
- Real time reporting for business critical transactions .
Why was ITO chosen by various clients
ITO’s Experience
ITO’s Professionals with close to 20 years in architecting and setting up Digital excellence.
ITO’s Skills
ITO’s capabilities in architecting , Designing and developing across various technology platforms with proven Agile Methodologies.
ITOs Team & Leadership
ITO ‘s ability to work with client teams and absorb their vision to come up flexible and scalable solutions and lead the client teams.
